Hello Derek.
Thank you for reaching us here.
I'd like to confirm that automatic renewal of your AVG PC TuneUp 1 computer (1 year) subscription has been cancelled on 28th Jan 2019 as per our records.
You are not seeing an option to cancel it now because it is already cancelled.
The recent email notification you received is a reminder to renew it manually. This is triggered automatically by our system. If you do not want to renew, please ignore it.
If you need anything else, do not hesitate to let us know.
Please cancel my AVG Tune Up subscription as it is no longer required.
You are requesting a payment of £34.99 to be made on 21/09/2019.
I have had to take this action as there is no unsubscribe facility available
on the subscription page.
Thank you Derek Stockley
Hello Derek.
Thank you for reaching us here.
I'd like to confirm that automatic renewal of your AVG PC TuneUp 1 computer (1 year) subscription has been cancelled on 28th Jan 2019 as per our records.
You are not seeing an option to cancel it now because it is already cancelled.
The recent email notification you received is a reminder to renew it manually. This is triggered automatically by our system. If you do not want to renew, please ignore it.
If you need anything else, do not hesitate to let us know.