My subscriptions show up but ny account said i have no subscriptions but they are due this month it

Hi Joy,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

i can get all my subscriptions  but when i try to go to accounts to cancel one my account tells me i have no subscription but the subscription page said they are due this month how do i get into accounts

Hi Joy,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.