Hello Gyula,
We regret for the inconvenience. Upon checking your account, we see that you have an active AVG Ultimate (1 year subscription) valid till 9/11/2018. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This issue will get fixed soon by our concern team. If you wish to install AVG Ultimate please click the link http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.
I purchased
- AVG TuneUp - Unlimited (1-year subscription) July 28, 2016
- AVG Ultimate (1-year subscription) October 1, 2016
- you can see it in My Order History
- but My Subscriptions says: You don't have any subscriptions.
- Help! Thanks!
Hello Gyula,
We regret for the inconvenience. Upon checking your account, we see that you have an active AVG Ultimate (1 year subscription) valid till 9/11/2018. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This issue will get fixed soon by our concern team. If you wish to install AVG Ultimate please click the link http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.