My update don´t work

Hi Eddie.
Could you share a screenshot (https://bit.ly/34kOnue) of the message that about the update request and the request to pay money?

I´ve paid my subscription  14. marts 2020 for 2 years (384 danish crowns) and downloaded and installed the program.It also tells me i need to update, but when I try i'm asked to install ekstra programmes and pay more money?
I´m not satisfied. Hope you can help/or and explain?
Kind regards 
Eddie

Hi Eddie.
Could you share a screenshot (https://bit.ly/34kOnue) of the message that about the update request and the request to pay money?