My update failed

Hi Marrisa,
we apologize for the inconvenience,
we only support in English language.
Please let us know which AVG program have you installed in your computer ?
And have you tried to reinstall AVG program  ?

Please let us know and we will solve the issue                                                                                                                                                                                                                  
Thank you

My updated failed and I get a Windows message that another installation is running. I've deleted the cached update files per AVG instructions and I still get the message. Seems to have only started since my Windows 10 updated. Can someone answer in Dutch please…

Hi Marrisa,
we apologize for the inconvenience,
we only support in English language.
Please let us know which AVG program have you installed in your computer ?
And have you tried to reinstall AVG program  ?

Please let us know and we will solve the issue                                                                                                                                                                                                                  
Thank you