Hi Wendy,
We're glad to help pointing you in the right direction.
We do have a specialized team who deals with mobile queries.
To sort this in a timely manner, we'd suggest you to raise a request to them by visiting this link.
Note : You may need to choose 'Yes' for the 1st question that is in the above link to request answer via email.
My phone is not showing the IP address of my phone. The IP address is completely different from my phone's which means I cannot use my VPN. Help please.
Hi Wendy,
We're glad to help pointing you in the right direction.
We do have a specialized team who deals with mobile queries.
To sort this in a timely manner, we'd suggest you to raise a request to them by visiting this link.
Note : You may need to choose 'Yes' for the 1st question that is in the above link to request answer via email.