My VPN is stuck in trying to turn off mode - what do i do to stop this?

Hello Gerry,

We're sorry for the inconvenience caused.
Firstly, please specify the operating system of the device on which you're facing this issue.
Secondly, did you restart your computer once & check if the issue persists?
Awaiting your response.

I have been trying to use my vpn while in hospital via my hotspot.
VPN will not load - and now will not stop trying to turn off. 
What can I do?

Hello Gerry,

We're sorry for the inconvenience caused.
Firstly, please specify the operating system of the device on which you're facing this issue.
Secondly, did you restart your computer once & check if the issue persists?
Awaiting your response.