I cannot find the last four digits of the credit card that AVG will use for its automatic renewal. I have confirmed by chatting with Support that the MyAccount website cannot show me this information. I find this unprofessional and unacceptable. AVG needs to add a feature to check on the payment method used and to change the payment method for future purchases.
Consider this an official request to do the right thing for your customers.
Hello David,
Thank you for contacting us. You will be receiving a notification email 45 days prior to the expiry date of your license to inform you about the automatic renewal. You will have a link to update your payment information or to cancel automatic renewal in that email. Thank you.
Hello David,
Thank you for contacting us. You will be receiving a notification email 45 days prior to the expiry date of your license to inform you about the automatic renewal. You will have a link to update your payment information or to cancel automatic renewal in that email. Thank you.
Neither of the two answers so far answers my issue, even remotely. What a waste of time if people here cannot take the time to read the posting.
David, Have a look @ this official AVG article (http://www.avg.com/ww-en/product-feedback).
AVG Guru
David, sorry to hear that.
We understand that you would like to display your card information with which you used to purchase AVG in your my account. You also mentioned that there is not a way to update those details. As it was already informed you over chat, card information will not be displayed in my account. If you would like to share your valuable feedback about this, please share it at http://avgclick.me/AVGfeedback . And to update the payment details, please follow the link in the notification email you would receive from AVG. Please, feel free to let us know if you require any further assistance. Thank you.