Hello J,
We'll certainly update your correct email address.
On checking with the details, I could not locate any other AVG accounts.
Due to security reasons, we do not request customers to provide personal information in public forum. So, I have sent an email requesting more information to locate the account and help you further.
I received an email form AVG saying that I hadn't logged into MyAVG account for some time (which I haven't) and asking me to click on a box if I want to keep it? When I clicked on it nothing happened so I tried to log on via the log in screen. Somehow I ended up with two accounts but the one that has my subscription information is an old email account that is no longer active so I cant tell what information is on it. If I log into My Account through the AVG application, I can see that my subscription is linked to the old unused email address. The other account has name and address (although it is very old) but no subscription info but it is using my current email.
Anyway I have made a mess and want to get it all put together with current information under the correct email. How would I go about doing that?.
Hello J,
We'll certainly update your correct email address.
On checking with the details, I could not locate any other AVG accounts.
Due to security reasons, we do not request customers to provide personal information in public forum. So, I have sent an email requesting more information to locate the account and help you further.