Hi Irene,
We're glad to look into this & clarify.
For better clarity, share us the screenshot of the message that you receive regarding the program while shutting down the computer.
Meanwhile, check the programs that are set to run at startup & share the screenshot of it as well. (Type msconfig in runline command - Click on startup tab)
You can get the runline command by pressing windows logo key & R keys together.
every day when I start my pc, I lost the control of the pc and i must wait for more than one hour to start using the PC.
every time I shut down the computer, there is a message of a mysterious program, wihch says that it impede the shut down. Then I cannot see what program is, and then i order tue computer shut down anyway?
every time I shut down the computer, there is a message of a mysterious program, wihch says that it impede the shut down. Then I cannot see what program is, and then i order tue computer shut down anyway?
Hi Irene,
We're glad to look into this & clarify.
For better clarity, share us the screenshot of the message that you receive regarding the program while shutting down the computer.
Meanwhile, check the programs that are set to run at startup & share the screenshot of it as well. (Type msconfig in runline command - Click on startup tab)
You can get the runline command by pressing windows logo key & R keys together.