Hello Francesco,
Thank you for reaching AVG Community Support.
We regret the inconvenience and disappointment you had with AVG Secure VPN. We will certainly help you with the issue.
Before proceeding with the refund, could you please let us an opportunity to check with the issue and help you further?
Are you getting any specific error message while trying to access the streaming services?
If so, please share the screenshot of the error you get for further clarity:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you for understanding!
So it seems the server location function is useless for the National Lottery, and some streaming services amongst other things. It also didn’t work at all while I was in Qatar.
just tried to call the number to request a refund, and it says the number is not available.
how do I get a refund for this product that doesn’t do what it said it would do?
Hello Francesco,
Thank you for reaching AVG Community Support.
We regret the inconvenience and disappointment you had with AVG Secure VPN. We will certainly help you with the issue.
Before proceeding with the refund, could you please let us an opportunity to check with the issue and help you further?
Are you getting any specific error message while trying to access the streaming services?
If so, please share the screenshot of the error you get for further clarity:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you for understanding!