Need Avast!/AVG CyberCapture to whitelist these code signing certificates

General discussion
1

Hello there, we already did this three times in different forms in the Avast! website, we had some email thread from one of them pointing us back to the whitelist program page but again we already submitted to that page and we never did receive any email at all

3

Joel, I would like to make sure if the issue with whitelisting have been resolved?

Thanks,
Vishnu Vardan

4

OK Joel, Topics on the AVG Support Community can't physically be actually closed.
AVG Guru

5

Ok thank you, we seem to be getting better feedback using the Avast! forum - https://forum.avast.com/index.php?topic=220351.msg1468538#msg1468538 - it seems to be whitelisted now though we're still double checking this internally. 

Thank you for your help.

6

Thank you so much. Please feel free to contact us anytime in future if you have any queries.

Thanks,
Vishnu Vardan

2

Unfortunately, we do not have access to that information. But, it should be done as per the confirmation on Avast forums. Please followup there should you need any further assistance.

10

Hello Joel,
We are here to help.
Yes, AVG/Avast CyberCapture whitelisting process are same. However, to speed up the process I request you to submit a sample of your application certificate through our website also.
It will reach to our concern department to analyze the application.
Cheers,
Alok.

8

Seems like it, we can only test on a limited set of machines. As per Avast forums it is whitelisted. Is it possible for you to see actual whitelisting list? (similar to Avast mods)

7

Hello Joel,
We are here to help.
Yes, AVG/Avast CyberCapture whitelisting process are same. However, to speed up the process I request you to submit a sample of your application certificate through our website also.
It will reach to our concern department to analyze the application.
Cheers,
Alok.

9

Joel, we apologize for any inconvenience caused. We'll forward this case to our concerned team, they will get back to you through email as soon as possible to assist you further. We'd appreciate your patience until this issue resolves.

Thanks,
Vishnu Vardan