I already made a payment to account number provided in the Proforma Invoice but I accidentally forgot to write down the reference number. Thus, I am not so sure how to inform your side that the payment has been made so that I can receive the AVG PC Tune UP Unlimited (1 year) soonest possible.
Thank you.
Deen,
We understand your concern, we apologize for the difficulties. We could see that your payment status as "Unpaid" on 2017-02-01. In this case, we personally request you to contact your bank provider to confirm your payment status. Or for issues related to billing and purchase, you can also contact our sales team via online chat using this link: http://avgclick.me/AVGsales. Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
AVG Sales Support: United States: +1 844 259 8811 UK: +44 (0) 800 652 4940 Australia: +61 1800 429 319
Please, feel free to let us know if you require any further assistance. Thank you.