Thank you for your help. I have just installed chrome and attempting the download the performance again and its failed with code number OxC0070652. Its installed the web tune up. How do I fix this problem please?
I am installing AVG ZEN and it’s literally taken hours to install the antivirus onto my laptop. Is this normal? Or should I reinstall incise I have made a mistake in installing this programme as I am not very good with computers. It’s done the protection pro, it’s doing the performance, which has being on 88% for five hours. I still have to do the web tune up.
Does it normally take this long?
Thank you for your help. I have just installed chrome and attempting the download the performance again and its failed with code number OxC0070652. Its installed the web tune up. How do I fix this problem please?
Hello Henna.
We are sorry for any inconvenience caused. The installation setup may run slowly due to a slow internet connection. Please do not worry until you are able to launch AVG Protection and use it without any issues. We would like to inform you that AVG Web tuneup will install on your default web browser. If it is Firefox, please change it to Chrome or internet explorer as AVG Web tuneup is experiencing an issue with AVG Web tuneup. Please, feel free to let us know if you require any further assistance. Thank you.
Henna, Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
I have just tried it again and its worked. Thank you for your help.
Henna, thank you for trying it out and we appreciate your efforts so far. We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
I have sucesfully installed AVG and I have just one last question please?
Will my computer still work fast and without errors with just the free AVG when my free trail ends Please?
Hello Henna,
Glad to know that you have installed our AVG successfully.
Please be informed that our AVG free antivirus program can provide only limited protection against viruses whereas our paid version will give you advanced protection against all viruses and threats.
If you are interested to get our paid version with an offer, please contact our sales support via https://support.avg.com/support_sales?l= .
If you wish to continue with our free version, make sure that you update the virus definitions on daily basis and avoid visiting untrusted websites.
Please feel free to contact us should you need any assistance.