Need instruction on carrying out your instructions

Shawn. Have a look @ this article (http://avgclick.me/SupportContacts).
AVG Guru

telephone number given does not work.  Endless runaround.   (877 469 8630)  Trying to reduce junk files requires "double clicking  exe files", but there is NO indication of  how to locate this, or recognize it when you see it. I suggest that not all of your customers are as familiar with computers as you are, and there needs to be SOME, however convoluted, way of communicating with you.  Or is AVG a Scam itself?!

Shawn. Have a look @ this article (http://avgclick.me/SupportContacts).
AVG Guru

Hi Shawn,
We are sorry if you feel like that. We request you to click on the below link to know the mode of contacts available in AVG  ( http://avgclick.me/SupportContacts ).
Feel free to contact us if you have any queries with AVG products. Thank you.