Need my Subscription $$ represented on 17th.Oct.Apologies thought it was due in Novemberin November

Hello Terry,

You've reached the AVG community support forum.
Upon checking our records, we can see that your AVG Ultimate (Multi-Device) subscription set to get auto-renewed on October 14, 2023.
We usually charge our customers 30 to 35 days prior to the expiration of their subscriptions, so that they can avoid any interruption to the service they've subscribed to.
For further assistance regarding your request, we'd recommend that you contact our designated sales team directly.
Please visit this link to contact our sales team via live chat.
Thank you for understanding in advance!

Please represent my Subscription amount on 17th. this month (Pension Payday). Thought it was due in November when the current one runs out naturally??!! Appreciate your product but so hard to get a simple message to someone ??! Please help. Cheers Terry R

Hello Terry,

You've reached the AVG community support forum.
Upon checking our records, we can see that your AVG Ultimate (Multi-Device) subscription set to get auto-renewed on October 14, 2023.
We usually charge our customers 30 to 35 days prior to the expiration of their subscriptions, so that they can avoid any interruption to the service they've subscribed to.
For further assistance regarding your request, we'd recommend that you contact our designated sales team directly.
Please visit this link to contact our sales team via live chat.
Thank you for understanding in advance!