Hello Jay,
While verifying your account you have AVG Protection Multidevice as your active subscription. Please be informed that it is mandatory to install the AVG Zen interface while installing the subscription.
You could manage your other devices connected to the AVG Zen network only through the AVG Zen Interface. Also note that the AVG Zen program will never downgrade the performance of your PC.
We kindly request you to follow the instructions on the article http://avgclick.me/ActivateZen to activate your AVG Protection subscription. Please feel free to contact us for further assistance.
Thank you.
Hi, whenever I install avg with Zen my boot time and especially shut down time is a lot slower. A tech was able to install avg for me without zen and my pc worked fine but I have reinstalled windows and I don't know were to get just the avg install download from. Using the free version download won't give me the option to active my sub with email/password.
Hello Jay,
While verifying your previous details it seem that our previous remote technician has only installed the AVG Internet Security along with the Zen Interface. Also please note that the system booting and the shutdown speed may vary depending on the number of files and service available on your PC.
We kindly request you to activate the AVG Protection multidevice subscription using the instructions on the article http://avgclick.me/ActivateZen and check whether you could access the subscription's without any issues.
Thank you.
multiple but a technician through remote control was able to do it as a way to fix the issue. My pv is taking 50 seconds to shut down instead of 6. Also booting couple seconds slower but that's okay
Jay, Are you actually protecting multidevices or a single system in your household?.
AVG Guru
Hello Jay,
While verifying your account you have AVG Protection Multidevice as your active subscription. Please be informed that it is mandatory to install the AVG Zen interface while installing the subscription.
You could manage your other devices connected to the AVG Zen network only through the AVG Zen Interface. Also note that the AVG Zen program will never downgrade the performance of your PC.
We kindly request you to follow the instructions on the article http://avgclick.me/ActivateZen to activate your AVG Protection subscription. Please feel free to contact us for further assistance.
Thank you.