Needing new to change IP address first

General discussion
3

check the screenshots please for proof of what I have written.

6

Hi Judy,
We have checked the details It seems that there is no screenshot for the issue. In-order to assist with the issue better please be more specific on the issue and provide the screenshot using below link.
http://avgclick.me/getscreenshot
Thank you.

1

Can anybody help me here? I put in proof of errors screenshots and wrote epistle about the error in IP address. Is there anyone here who has some basic knowledge how I can fix the problem so the new IP address will know this desktop instead of thinking it is my old laptop,
Thank you

2

@ Sarath Rajagopal (AVG Technologies)
Sarath, The screenshots are actually visible on the Community.
AVG Guru

4

Last screenshots provided by user Judy Le Sar (https://support.avg.com/answers?id=906b0000000DjacAAC).
AVG Guru

5

Hi Judy, I am sorry to inform that the screenshots you have provided is not available, In this case please kindly recheck and send it.
Thank you.