Needing to cancel.. Horrible service from both foreign reps

AVG Performance
3

Hi Lyn,

We sorry to her that you are unhappy with the service.

Let me clarify this for you.

The auto renewal for your subscription of AVG Internet Security has been already cancelled. Therefore, you won't be charged in the future after the expiration of the product.

We can assure you that we won't miss use the information customers information.

We haven't found any contact with our support team. Could you share us the ticket number which you received during the contact?

Keep us posted.

1

This internet security company does not appear to have very well trained reps, both Gavrene and the guy I spoke to… I could have sworn the lady said another name when I called… but she changed it when I questioned her knowledge of the product…
I was Un-able to cancel the service and this company took my debit card info… only a few days later… that same debit card was hacked… and My identity was stolen, NEVER use that card… have reason to believe it was this company… Not Fair At All!

2

Hi Lyn,

We sorry to her that you are unhappy with the service.

Let me clarify this for you.

The auto renewal for your subscription of AVG Internet Security has been already cancelled. Therefore, you won't be charged in the future after the expiration of the product.

We can assure you that we won't miss use the information customers information.

We haven't found any contact with our support team. Could you share us the ticket number which you received during the contact?

Keep us posted.