Hello John,
We believe that you are using our AVG Antivirus free program.
Please open the user interface of AVG Antivirus free, click on "gear icon" available near "scan computer".
Click on "USB/DVD scan" from it and make sure that your external drive is connected.
Check whether the drive is scanned during the scan and the results appear for it.
Keep us posted.
Can someone please tell me how to run the AVG Neshta Scanner on an external drive only? I have already cleaned my C:\ drive. Thanks!
Thank you for the information, John.
Could you provide the screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home) of AVG scan settings window?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Do you mean that, our Neshta fix tool detects only your "C:\ drive' and not the external drive?
Are you using our AVG Antivirus free program?
No, I do not see those options. I am running the AVG Neshta Remover tool found at this link: How to Remove Win32/Neshta in 3 Easy Steps | AVG
I only want to scan my external devices and skip my c:\ drive.
Hello John,
We believe that you are using our AVG Antivirus free program.
Please open the user interface of AVG Antivirus free, click on "gear icon" available near "scan computer".
Click on "USB/DVD scan" from it and make sure that your external drive is connected.
Check whether the drive is scanned during the scan and the results appear for it.
Keep us posted.