Hi Russ,
Thank you for reaching out to us with your concern.
I suggest you to change the firewall network profile from "Public" to "Private" and check if that fixes the issue. To change this settings, please open the AVG Internet Security and click on Menu>Settings>Components>Firewall>Customize>Network profile.
Also, please Enable all the System Rules under Menu>Settings>Components>Firewall>Customize>Policies.
I no longer can access a Windows 10 notebook from my Windows 10 desktop. Both computers on in my Homegroup. No settings have been changed, although both PC's have recently received the latest Windows 10 update. When I deactivate the AVG firewall, I can access the notebook. How can I change the AVG firewall settings to allow me to access other computers on my home network? Thanks.
Hi Russ,
Thank you for reaching out to us with your concern.
I suggest you to change the firewall network profile from "Public" to "Private" and check if that fixes the issue. To change this settings, please open the AVG Internet Security and click on Menu>Settings>Components>Firewall>Customize>Network profile.
Also, please Enable all the System Rules under Menu>Settings>Components>Firewall>Customize>Policies.
You are most welcome.
At the top right corner of AVG Internet Security dashboard you will have "Menu".
From menu option you will have "Settings" and in it you can find "Components".
Feel free to contact us if you need further assistance.
Yes, remove AVG traces using AVG removal tools from notebook computer using removal tool and install the latest AVG Internet Security 2017 version as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security .
Only if you use AVG Internet Security - Unlimited (1 year subscription), you can view your other computers from the admin PC where you installed AVG initially and sent invite to other devices.
Do you still wish to get refund for AVG Internet Security - Unlimited (1 year subscription)?