Having just run a Network Scan I have at least 12 new users on my network. When I look at the details of each item, they all refer to a MAC. However, I do not have a MAC in the house. Does anyone know how to contact AVG so that I can have this checked out please?
Secondly, my VPN is not working. And yet, I have been paying for it.
Hi Sally,
We are sorry to hear this.
We will help you to resolve the issue.
Please provide us the screenshot of the Mac IP to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Regarding the AVG Secure VPN, are you unable to turn on the VPN?
Could you mention the current Geo location?
Keep us posted.