Hello Giles,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool to remove all the traces of the AVG.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Hello Giles,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Is there any other Antivirus program installed on your system? If so, please uninstall it and try to reinstall AVG Program.
Thank you.
I've been trying to install AVG onto my son's computer. I have a licensed version. Both of us are using Wiondows 10. I've tried a number of times without success.
I'm getting error code 0xc0070643
I've tried removing previous versions using AVG Removal and just then I tried installing to a seperate hard drive I'd created.
Help/advice needed
Hello Gilles,
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.
- Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
I deleted all traces of McAfee (there was a folder still on the C drive as well as all traces of AVG, after running Remover.
I tried installing the free version thinking that might be more straightforward
Still no luck
Screenshot attached