New AVG Free problems

AVG Protection
9

Do I have to remove AVG now? How can I do this on my mac?

1

My AVG free has just updated and it keeps showing protection is disabled tuen on your software analyser.  I have rebooted twice. No luck. I go to settings and turn on the software analyser component and it just keeps turning itself back off.  How do I fix this?

6

Do I have to remove AVG now? How can I do this on my mac?

8

Hi thanks, but it needed AVG remover first.If unsolicited updates like that install automatically then they should clean and disable the old versions or back them up so these problems dont arise. I do prefer to beasked if I want to update to a new version of the program.

Regards

7

Hello Sandy,
If you want to uninstall AVG program on your Mac computer, then you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac). Feel free to contact us again if you need any further assistance.
Best regards,
Alok.

4

Hi thanks, but it needed AVG remover first.If unsolicited updates like that install automatically then they should clean and disable the old versions or back them up so these problems dont arise. I do prefer to beasked if I want to update to a new version of the program.

Regards

2

Hello Joe,
We are sorry to hear that. To fix this issue, we suggest you to run AVG repair and check if that fix the Software analyzer component. Please click on this link for the steps to run AVG repair avgclick.me/RepairAVG . If you still have any issue, feel free to contact us.
Thank you

3

Hello Jos,
We understand your concern. You can click on this link for the steps to download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.

Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
(1/2)

5

After restart, run AVG Remover and remove all other supported products and remnants of AVG (ZEN, Framework,…).

Open AVG_Remover.exe (http://download.avg.com/filedir/util/AVG_Remover.exe)
User Account control - click "Yes"
Click "CONTINUE"
Select all products, and click "Remove"
Click "Restart" and restart PC
If is displayed dialog window (Open file – Security Warning) after restart, click "Run" and let AVG Remover remove traces
If is AVG Remover asking for restart PC, restart PC again
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG.
Thank you(2/2)