New AVG internet security activation

Hi Mike,
We apologize for the inconvenience caused due to the recent update. Unfortunately, we are unable to locate any active subscriptions with the present email address. We have sent you an email to attach us the Proof of Purchase. Please check your mailbox once and send us the required information.
Thank you!

How can i active new AVG internet security with my license. i have license for 2 years f0r 10 PC (computer), but i'm unable to use the license anymore i thing just because of AVG's new update versions. please help me what to do.

Hi Mike,
We apologize for the inconvenience caused due to the recent update. Unfortunately, we are unable to locate any active subscriptions with the present email address. We have sent you an email to attach us the Proof of Purchase. Please check your mailbox once and send us the required information.
Thank you!