New charge on my credit card that I did not make..Please remove & credit account!

AVG Subscription
1

On 9/8/18  you charged my credit card $59.99.  I did not request this and would appreciate you removing it immediately or I will report it as a scam. Thank you.  Karol

2

Hi Karol,

We will certainly check this for you.

We see that you have been charged for the renewal of AVG Secure VPN program as the automatic renewal was turned ON for this subscription.

As per your request we have processed refund for this subscription and the refund amount will be credited back to your account within 7 business days.

I have also sent you an email confirmation for the processing of refund.

3

Hi Karol,

We will certainly check this for you.

We see that you have been charged for the renewal of AVG Secure VPN program as the automatic renewal was turned ON for this subscription.

As per your request we have processed refund for this subscription and the refund amount will be credited back to your account within 7 business days.

I have also sent you an email confirmation for the processing of refund.