New computer installation

Hello David,
Thank you for contacting AVG Community Support.
We are sorry to know this. We'll check and help you out.
May I know in which browser you are facing this issue? Have you tried any other browsers?
Also please share a screenshot of the error message you got using the below article, so that we can check and assist you accordingly.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 
Thank you in advance!

Unable to install after downloading exe file. message says unable to connect to avg servers , ( all other internet connections work) comes up with blue yellow sheild on avg icon.

Hello David,
Thank you for contacting AVG Community Support.
We are sorry to know this. We'll check and help you out.
May I know in which browser you are facing this issue? Have you tried any other browsers?
Also please share a screenshot of the error message you got using the below article, so that we can check and assist you accordingly.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 
Thank you in advance!