Hello Lucy. If you have changed your payment card and we did not succeed in charging you the automatic renewal fee, a pop-up window will appear on your PC 15 days prior to the current expiration date.
You will be able to update your payment details by following a link in the pop-up window which will take you to the payment gateway. There you will be able to enter your new details. Thank you.
Our credit card number has changed. How do I provide this new information for our just renewed two year service?
Hello Lucy. If you have changed your payment card and we did not succeed in charging you the automatic renewal fee, a pop-up window will appear on your PC 15 days prior to the current expiration date.
You will be able to update your payment details by following a link in the pop-up window which will take you to the payment gateway. There you will be able to enter your new details. Thank you.