Hello Joelene,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Could you please confirm if you are facing this issue on your windows PC or Android mobile?
Also kindly share us a screenshot of the button using the below article.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Android 12 on Galaxy s22
Thank you for sharing the screenshot, Joelene.
We're glad to point you in the right direction.
For further assistance in this regard, we recommend that you contact our designated mobile team directly.
Please visit this link to contact our mobile team via email.
Thank you for understanding in advance!
Hello Joelene,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Could you please confirm if you are facing this issue on your windows PC or Android mobile?
Also kindly share us a screenshot of the button using the below article.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.