Win 11 home build 22000 running on an HP Pavilion 15 AMD Ryzen 7 1500. Trying to set up wireless printing with a new HP OfficeJet 8028e. I was initially able to turn off AVG, Wi-Fi search for the printer, set up the printer, and print. It worked the first two two times I tried it, but it seems like every time I turn AVG back on, the printer shows offline, and I can't print.
Now, I can't get the printer to show online any more…even after turning off AVG.
I'm assuming AVG won't allow the printer to set up correctly, but I'm not certain. There HAS to be a better to bring the printer into my laptop's good graces other than shutting off AVG every time I need to print something!
Please advise.
Chris Leach
Hello Chris,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Please follow the below steps and let us know the status.
- Open the AVG Internet Security > Click on the Hacker attacks tile > Firewall options > Network profiles > make sure your Wireless network and a wireless printer are selected as a private connection.
- On the Network profiles, select the policies on the right > Enable the "Internet sharing mode" > Select "System rules" > Enable all the system rules
1) Open the AVG Secure VPN.
2) Click on the Menu > Settings.
3) Turn on the "Enable local device access when using VPN".
Please follow the above steps and let us know the status.
If you face any technical difficulties or need more assistance, feel free to reach our AVG technical Support.
Thank you for your understanding.
Hello Chris,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Please follow the below steps and let us know the status.
- Open the AVG Internet Security > Click on the Hacker attacks tile > Firewall options > Network profiles > make sure your Wireless network and a wireless printer are selected as a private connection.
- On the Network profiles, select the policies on the right > Enable the "Internet sharing mode" > Select "System rules" > Enable all the system rules
1) Open the AVG Secure VPN.
2) Click on the Menu > Settings.
3) Turn on the "Enable local device access when using VPN".
Please follow the above steps and let us know the status.
If you face any technical difficulties or need more assistance, feel free to reach our AVG technical Support.
Thank you for your understanding.