New installation does not update

Hello John. Could you please let me know what is the exact error message you are receiving when you try to update AVG?

update failed. unbale to reach the internet

Hi Folks

Just to let you know I tried this after getting caught in an infinite loop of downloading updates.  I got a restart needed notice.  It didn't work from the directory as per instructions but did complete the update slowing the computer down to a crawl.  Everything's OK now.  I used Revo Uninstaller to get rid of the buggy version.  Make sure you delete everything including the user settings.  http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html

Not sure if it will work for John, but this did not work for me. I have followed every article in the support articles. :frowning:

installed avg 2015. some file need updating but updating does not work. keep getting update failed. followed link on support to check setting and delete tmeporary updates but still does not update. always fails. help.

john

I am getting the same thing! I have been trying to install and update for the past three hours!!
Not sure if it will work for John, but this did not work for me. I have followed every article in the support articles. :(
 

Hi Folks

Just to let you know I tried this after getting caught in an infinite loop of downloading updates.  I got a restart needed notice.  It didn't work from the directory as per instructions but did complete the update slowing the computer down to a crawl.  Everything's OK now.  I used Revo Uninstaller to get rid of the buggy version.  Make sure you delete everything including the user settings.  http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html

update failed. unbale to reach the internet

John, To update definitions you may want to try this?.. Have a look @ this article (http://avgclick.me/UpdateAVG) [B. Updating AVG offline]. AVG Free… Use the update files from this webpage (http://free.avg.com/ww-en/download-update).
AVG Guru

Hello John. Could you please let me know what is the exact error message you are receiving when you try to update AVG?