New laptop AVG internet security protection

my AVG subscription on my old laptop expires 8.27.2022
i want to transfer the current subscription to my new laptop.
I downloaded the AVG product to my new laptop and entered
username & password but the AVG internet security protection software did not load.
I need help to load the current subscription to my new laptop.

Greetings, 

We will help you in this
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.