Simon,
Sorry for the trouble, we see that you have purchased AVG Internet Security - Unlimited under different email address. This product doesn't require a license number for activation as it is activated using your email address.
It is mandatory to create your AVG My Account manually using your email address registered with AVG. Refer this article: http://support.avg.com/SupportArticleView?urlname=Create-AVG-MyAccount to create your AVG My Account.
Once your AVG My Account is confirmed, open AVG Internet Security -> My AVG -> Subscription -> enter your email address and password to activate your purchased product. Let us know if you face any difficulties.
Simon,
Sorry for the trouble, we see that you have purchased AVG Internet Security - Unlimited under different email address. This product doesn't require a license number for activation as it is activated using your email address.
It is mandatory to create your AVG My Account manually using your email address registered with AVG. Refer this article: http://support.avg.com/SupportArticleView?urlname=Create-AVG-MyAccount to create your AVG My Account.
Once your AVG My Account is confirmed, open AVG Internet Security -> My AVG -> Subscription -> enter your email address and password to activate your purchased product. Let us know if you face any difficulties.
Hi,
I have just renewed my AVG Internet Security product (order number 11976980872) today on 25 January 2018 and I only received your email confirmation of the renewal. I was told to go to the avg page and click to the Menu to my exiting a/c to activate the new license. I failed because I can't find 'my existing a/c icon or words from the Menu. I only find the setting, quarantine, help, and about etc.
Can you tell me how I can get the new license number to activate ? Or to have a record for future re-insallation ? I usually got the license number the time you email me for the renewal. Please reply as soon as possible as my existing license expires on 3 February 2018.
Thanks for your attention.
Simon Sum