New license only valid for 7 days?

Ernst,
We couldn't locate any active product under your records. We have sent you the email to provide us your license number. We will check with it and assist you further.

Hi have entered my new payed serial number into my free AVG
but it says valid for 7 days?

Regards
Ernst

Ernst,
We couldn't locate any active product under your records. We have sent you the email to provide us your license number. We will check with it and assist you further.