New lisence instlled but not all products updated

AVG Protection
3

Hello Johan,
We will help you sort it out. I request you to repair AVG Internet Security ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ), update (open AVG Internet Security > menu > settings > update) it one more time and reboot your computer once. After reboot, please check if your AVG program is working fine.
Regards,
Alok.

1

Hi,

You debited my account for $126 for a new AVG license valid untill Oct 2020.  I activated the new license however two of the components do not update. They are AVG Computor and AVG Web.  Both say that updates are required however when I do the updates they dont update.

Please advise as soon as possile. 
Thanks
Johan

2

Hello Johan,
We will help you sort it out. I request you to repair AVG Internet Security ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ), update (open AVG Internet Security > menu > settings > update) it one more time and reboot your computer once. After reboot, please check if your AVG program is working fine.
Regards,
Alok.