Hi John,
We are sorry to hear this.
We will help you to sort out the issue.
Upon checking your account, we could see that you have an AVG Internet Security - Unlimited valid till Jan 6, 2020.
Are you trying to activate the same subscription?
If not, we have sent you an email. Please share us the activation code and the screenshot of the error message through email.
My subscription of Internet Security is expiring soon but I've had a new product key on hold for quite awhile and when I try to activate it through my AVG account I get an error that "something went wrong". It seems not to have a problem with the code but when it asks for my name, email, and zip that's when I get the error message.
Hi John,
We are sorry to hear this.
We will help you to sort out the issue.
Upon checking your account, we could see that you have an AVG Internet Security - Unlimited valid till Jan 6, 2020.
Are you trying to activate the same subscription?
If not, we have sent you an email. Please share us the activation code and the screenshot of the error message through email.