New product activation

Hello, Ermine.
I apologize for any inconvenience this may have caused to you. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

I purchased Secure VPN about 7 hours ago and I have spent the last 5+ hours trying to activate it using the instruction given. Unable to activate the product, I logged into my account as I was instructed, in order to re-download the product. I have not been able to activate it. What else can I do.

Hello, Ermine.
I apologize for any inconvenience this may have caused to you. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.