Hello Ray,
We regret for the inconvenience caused. As per our records, you have an active license for AVG Internet security. Did you do any changes to AVG program recently? Do you see AVG Zen installed on your PC?
I am half-way through AVG Internet Protection licence.
I am being told I have to buy Pro now or I will revert to the Free version.
What is going on?
I may have inadvertantly applied for a trial…
Your product and marketing has gone from straightforward and user-friendly to incomprehensible!!!
Hello Ray,
We regret for the inconvenience caused. As per our records, you have an active license for AVG Internet security. Did you do any changes to AVG program recently? Do you see AVG Zen installed on your PC?
Ray,
Thank you for writing back and we are pleased to see that you appear to be now sorted. Please, feel free to let us know if you require any further assistance. Thank you.
Hi Avinash
Have received various messages & offers from AVG, some of which I took to be upgrades or add-ons to my product.
Yes I have Zen installed.
This is what I mean by confusing marketing now.
I should say that I also have AVG Free running on my wife's laptop.
Done that. Thanks.
I am a long-time & confident user of AVG, but I find your product range and marketing techniques very confusing now.
Maybe I am a lone voice, but I doubt it.