Hello Carl,
We apologize for the inconvenience caused. In order to help you better, please provide the screenshot of the AVG window that shows the expiry message. Follow the instructions from the below link to attach a screenshot: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot
Thank you.
the free version expired so i bought the yearly service but when i try to open scan it says free trial has expired and ask me to buy which i already done.
Hello Carl,
We apologize for the inconvenience caused. In order to help you better, please provide the screenshot of the AVG window that shows the expiry message. Follow the instructions from the below link to attach a screenshot: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot
Thank you.
Carl, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru