Hello Harold,
We're sorry to hear this.
Sometimes, this might happen if the Microsoft Edge browser isn't up to date or you might have skipped cleaning the caches in the previous scan.
Could you share the screenshot of the scan results that don't include the Microsoft Edge browser for better clarity?
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
i just purchased avg tuneup. why did it not clean microsoft egde. It could be a deal breaker.
Hello Harold,
We're sorry to hear this.
Sometimes, this might happen if the Microsoft Edge browser isn't up to date or you might have skipped cleaning the caches in the previous scan.
Could you share the screenshot of the scan results that don't include the Microsoft Edge browser for better clarity?
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.