New user - can't activate firewall

AVG Protection
3

Alan, thank you for your response.  It is appreciated.  I've been to the page you linked, approximately two dozen times over the last two days, but when I click on either Phone, Chat, or Email, absolutely nothing happens.  My frustration has peaked with AVG and I've requested a refund.  We'll see if they're any more attentive to a request for cancellation than they were to my problem.

5

Ken, Have a look @ this article (http://avgclick.me/AVGtechnical). Phone & Chat support are available.
AVG Guru

6

Alan, thank you for your response.  It is appreciated.  I've been to the page you linked, approximately two dozen times over the last two days, but when I click on either Phone, Chat, or Email, absolutely nothing happens.  My frustration has peaked with AVG and I've requested a refund.  We'll see if they're any more attentive to a request for cancellation than they were to my problem.

1

Just bought AVG Security.  I've activated it with the provided key.  Cannot activate firewall.  Very, very frustrated, and ready to contact Paypal and ask for a refund because none of the Support options are working for me.  How the h**l do you contact someone by phone since the computer options don't work?

4

Hi Ken,

I'm sorry to hear about your experience. I've checked our records and that your refund request was already processed. Please let me know if there is anything I can do for you.

Thanks

2

Ken, Have a look @ this article (http://avgclick.me/AVGtechnical). Phone & Chat support are available.
AVG Guru