Newly installed AVG 2015 to MS8.1

Hello Fiona. Please have a look at this article. http://avgclick.me/ScandiskStuck . Hope it helps.
Please feel free to contact us should you need any further assistance.

Yesterday installed AVG Internet Security 2015 on MS on my laptop and was also able to do AVG PC Tune-up. Hard Drives scanned and told to restart system. Scanning and repairing is stuck at 10% complete with downloading icon circular movement. Switched off laptop overnight  this am recognised that a complete restart hadn't happened, restarted still at 10%.
Unable to access laptop luckly I have a Mac to ask for help.

Hello Fiona. Please have a look at this article. http://avgclick.me/ScandiskStuck . Hope it helps.
Please feel free to contact us should you need any further assistance.