Hello, I received an email from my own account, from a so-called hacker who would have access to all my files through a (njrat trojan), he is bribing me, I believe the message may be fake, but anyway there was an invasion already that the email was triggered from my real account, how can I get rid of it and why AVG didn't stop this infection since I'm a user of all its paid services?
and even with the automatic scan turned on and working how could it have installed itself without the AVG program having discovered it until today?
Hello Rogerio,
We'll certainly look into it closely and help you with that.
As it is not recommended to discuss your account and other sensitive information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Rogerio,
We'll certainly look into it closely and help you with that.
As it is not recommended to discuss your account and other sensitive information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.