Hello Mike,
We regret for the inconvenience caused. To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your program AVG Ultimate by following the instructions in http://avgread.me/19OHofR .Thank you.
when I open avg it says there are no active components... do the update it says to restart my computer I do that and the same thing all over again no active components
Hello Mike,
We regret for the inconvenience caused. To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your program AVG Ultimate by following the instructions in http://avgread.me/19OHofR .Thank you.