No active components

Hi Glenn,
In order to analyze it please provide us with diagnostic output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks

When I attempt to activate a scan, AVG tells me that it has no active components.

In accordance with the suggestion on your help page, I have attempted a repair however after several hours it hadn't finished and I shut it down.

Now, when I attempt to start again, AVG tells me that I already have an application running and therefore I can't go any further, ie an error message.

Please help as I suspect all of my protections are not functioning.

Hi Glenn,
In order to analyze it please provide us with diagnostic output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks