No active subscription in my online account

Hello YouTecho.
Thank you for contacting AVG. 
We are sorry to know that. 
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
Thank you.

Hello, David

We will help you with this.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.

Please advise why my 10 user license purchase is not showing in my online account. I cannot add to other pcs… I have the license number etc… Need this fixed or give help to correct! Thanx

Hello YouTecho.
Thank you for contacting AVG. 
We are sorry to know that. 
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
Thank you.

Hello, David

We will help you with this.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.