Hello James,
We apologize for the inconvenience caused. We would like to inform you that it is a bug in AVG software and this issue is being analyzed by our technical team. The fix will be provided in one of AVG program updates once it is available. Appreciate your patience and understanding, thank you.
I have used the AVG Removal tool and downloaded and installed AVG Zen as instructed. It then took more than an hour to download the latest definitions: However, there is still no AVG Icon in the tray. Am I still protected??
Hello James,
We apologize for the inconvenience caused. We would like to inform you that it is a bug in AVG software and this issue is being analyzed by our technical team. The fix will be provided in one of AVG program updates once it is available. Appreciate your patience and understanding, thank you.
Once again, am I still protected?
Yes, James.
The tray icon issue does not affect your PC protection. You need not to worry until AVG reports any error or warning message on its interface when you launch it. Please, feel free to let us know if you require any further assistance. Thank you.