No. AVG on my computer

Hello Colin,
Yes, you have been charged for renewal of AVG TuneUp - Unlimited.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
We realized that you are using Avast, would you like to get refund for this AVG product?

Hi.I have noticed you have taken a payment out of my account on the 4 of feb I have no AVG on my computer,My computer crashed In 2018 When it came back they put avast on it so i have no AVG Please can you get it sorted colin45pope@yahoo.com Thankyou

We would like to inform you that the refund of your renewal order has been started.

Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.

Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.

Generally, it should not take more than 7 business days.

Thank you for your understanding.