Bhuvaneswari (Customer Support) replied to your question at 1:10 PM on 1/10/2018.
Original question: "<span><span>I have bought the renewal of AVG TuneUp with order number 701-975xxxx on 01/12/ 2017 so it is not necessary to renew it in 15 days as you indicate in your e-mail dated 10/01/2018</span></span>"
Reply: "Hello Fernando,<br><br>I understand your concern. I have checked your account and see that you have renewed your AVG PC TuneUp license recently. But you have received the renewal notification for another AVG PC TuneUp license. The Automatic renewal of this license has been canceled and you will not get a charge in the future. So please ignore that email and activate AVG PC TuneUp with the new license on your computer."
Hello, Fernando.
From your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? We look forward to hearing from you soon.