No components active

Edward, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup).
AVG Guru

Windows 8.1 audio service missing.
I tried to fix,no luck.
Then my machine became infected.
Now there are "no active components" after me running AVG PCTuneup.
My screen is locked and the icons won't respond.
I am trying to avoid re-installing WIN 8.1
I cannot back up my data?

Any help

Thanks

Edward, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup).
AVG Guru

Hi Edward,
For help on this issue please try reinstall AVG according to this article.
Thanks